Legal
Terms of service
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These terms form the agreement between Kestrel Finance, Inc. and the company that signs up for Kestrel. By using the service you agree to them.
The agreement
These terms, your order form and our data processing addendum make up the full agreement. If they conflict, the order form wins, then the addendum, then these terms.
Using Kestrel
You may use Kestrel for your company’s internal finance operations. You’re responsible for the people you invite and for keeping their accounts secure.
You agree not to misuse the service, attempt to break its security or use it to process data you don’t have the right to use.
Your data
You own the data you put into Kestrel. We only use it to provide, secure and support the service, as described in the data processing addendum.
You can export your data at any time while the agreement is active.
Fees and billing
Fees are listed on your order form and billed monthly or yearly in advance. Plans can change at the start of any billing period. Late invoices may lead to suspension after written notice.
Availability and support
We aim for 99.9% monthly uptime, excluding planned maintenance announced in advance. Support is available by email on every plan, with faster response times on Growth and Scale.
Liability
Agents propose and post entries within the rules and approvals you configure. You remain responsible for your financial statements and for reviewing what you approve.
Each party’s total liability is limited to the fees paid in the twelve months before the claim, except where the law doesn’t allow a limit.
Ending the agreement
Either party can end the agreement at the end of a billing period with 30 days’ notice. After it ends you have 30 days to export your data before we delete it.
Contact us
Questions about these terms? Email legal@kestrel.finance.